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Answers about choosing a product, payment and delivery.

FAQ

How do I buy?
1. Register with your email or sign in with Telegram. 2. Top up your balance: Account → Balance → “Top up balance”. 3. Choose a product and region in the catalog → “Proceed to purchase” (or “Add to cart”, and then “Check and reserve” in the cart). 4. On the order page press “Pay … from balance” — the reservation lasts 60 minutes. Items from stock appear in the order right after payment; the rest are delivered by a manager — delivery progress is shown in the order.
How do I top up my balance?
Account → Balance. Enter the amount, choose the asset and network (for example, USDT TRC20) and confirm the network. The site will give you instructions: the address and the exact amount with cents — that is how we recognize your transfer. Send exactly this amount before the instructions expire. Your balance is topped up automatically once the network confirms the transfer; no need to send the hash. ⚠️ Send only the selected asset and only on the selected network. Pay the network fee on top of the amount.
How do I get an account in Octo Browser?
At checkout choose “Transfer to my Octo Browser” and enter your Octo account email — the profile will appear in your list. The archive with data, cookies and documents will be available in your account in any case. Or choose “Archive only”: unzip it, create a profile in Octo → import cookies, set the user-agent and connect a proxy for the required GEO. ⚠️ Without a proxy for the required GEO there is a risk of a ban — this is not covered by the warranty.
What should I do if an account doesn't work?
Open Account → My orders → the order you need and press “Report a problem” next to the unit. Choose a reason, describe what happened and attach a screenshot or video. The reply will come in the request in the “Support” section.
How long is the warranty?
3 hours from delivery. Check the account right after you receive it.
Can I withdraw my balance?
No, the balance is a deposit for purchases. If an order is delivered only partially, the remainder is automatically returned to your balance.

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