How to restore access to your account
Up to date as of 7 October 2026
On the sign-in page press “Forgot password?” and enter your account email — you'll receive a one-time link (valid for 30 minutes). If you sign in with Telegram, sign in with Telegram.
- On the sign-in page press “Forgot password?”.
- Enter your email and press “Send link”.
- Open the link from the email and set a new password.
- Sign in with the new password. All previous sessions will be ended.
Email sending on the site may not be available yet. If the email doesn't arrive, contact support from your account email.
Second factor
Changing your password doesn't disable the second factor. If you don't have the authenticator app, sign in with a recovery code; if you don't have the codes either, contact support — access is restored through a verified procedure.
Didn't find an answer? Contact support in Telegram