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What happens with a partial delivery

Up to date as of 7 October 2026

If not all paid units could be delivered, the cost of the undelivered ones is refunded to your internal balance automatically. Delivered units stay with you.

  1. Open the order: the status is “Partially delivered, refund completed” and the line shows “X of Y available”.
  2. The order history shows how many units were delivered and what amount was refunded.
  3. The refund appears in “Balance” as a separate transaction.
Go to balance

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